often seen in the street without a hat

We have the local hospice shop here who do furniture. They say they will come round and look at whatever you've got but can't guarantee to take it, and in my limited experience turn up when they say they will. It's still annoying if they say no, but at least they're up front about it.

I'm not sure what my point was ... Oh yes, if a little local charity can manage that, how come a national one can't?

The books arrived this morning - many thanks. Now, which one to read first ...?